Contact

At True Coffee we believe that close and transparent communication is essential to accompany our customers at every stage: from those who are looking for an authentic coffee to enjoy at home, to gastronomic businesses that want to incorporate a Costa Rican specialty coffee into their offer. If you need information, want to place an order or are looking for personalised advice, we are here to help.

We are at your disposal

Our team responds in an agile and professional way to all queries related to purchases, shipping, bulk orders and general support. You can write to us or call us by the following means:

General Email
miguel.padilla@coffeedota.com

Mail for sales and wholesale orders
pedidos@truecoffeeshop.com

Customer Service / WhatsApp
+506 8655 4540

Physical address
Santa María de Dota, San José, Costa Rica.

Hours of Operation
Monday to Friday: 8:00 a.m. to 5:00 p.m.
Saturday: 8:00 to 12:00
Sundays and holidays: closed.

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Name *

First

Last

e-mail *

Phone / whatsapp *

Business *Select the type of businessHotelRestaurantCoffeShop / RoasterOffice / BusinessCateringDistribuitorOther

Approximate Coffee Consumption per Month *less 5 kg5 – 15 kg15 – 30 kgUp to 30 kgI don't know

City *

Country *

Tell us briefly about your needs (type of coffee, volume, brewing method, etc.)

Request Information for Businesses

Attention to wholesalers and businesses in the gastronomic sector

If you represent a cafeteria, restaurant, hotel or gastronomic business and you want to incorporate specialty coffee from Tarrazú into your menu, we offer you technical support from the selection of the bean to the control of the roast profile. We can send you quotes, samples and personalized proposals according to the volume of purchase.

Order support and tracking

Do you have an order in progress? Do you want to know shipping times or request assistance? Our support team is ready to provide you with updates and resolve any issues that may arise during the process.

Visit us at Santa Maria de Dota

If you want to know more about our coffee in its natural environment, coordinate a visit to the production area with us. We will explain the process, traceability and the work behind each batch of coffee we roast.

We’re here to help

We want each person who contacts us to feel heard, cared for and accompanied. Your consultation will be treated with the importance it deserves. Write or call us and we will be happy to help you find the perfect coffee for you or your business.